We're a small team and we read every email.
Email [email protected] for any question — onboarding help, technical issue, feature request, billing.
Australian business hours: Monday–Friday, 8am–5pm AEST/AEDT. We aim to respond within one business day.
How do I add my drivers? Sign in as the admin account you created at signup, then go to Settings → Users on the iPad / iPhone app and add each driver. They'll get a username and password they can use to sign in.
How do I set my prices? Settings → Package Types for your standard rates, Settings → Negotiated Rates for per-customer overrides.
Can I import contacts from Xero? Yes — connect Xero from Settings → Xero and your existing contacts pull in automatically. New customers you add in Nado push straight back to Xero.
How does the customer booking page work? Every account gets its own booking page at <your-company>.book.nadofm.com — the exact link is shown on your welcome page right after signup. Send it to your customers and each booking they make lands in your Job Requests inbox for approval.
If you hit a bug, include: a screenshot, what you were trying to do, what you saw instead. Send to [email protected].